Healthcare data that moves safely between systems
Payers, providers and partners each run their own systems, and the rules governing what passes between them are not negotiable. We build and operate the interfaces that carry it.
Most healthcare programs we are called into are not short of software. They are short of a dependable path between the systems already bought — and that path is where the cost, the delay and the audit risk actually sit.
What we bring, and what it changes
Fragmented clinical and administrative systems, strict interoperability mandates and rising cost pressure make it hard to move patient data safely between payers, providers and partners.
Filed under Health & life sciencesWhat makes healthcare integration its own discipline
Four constraints show up in nearly every engagement, and they shape the design long before anyone picks a platform.
Mandated formats
HL7, FHIR and X12 are not house conventions that can be bent to fit. A partner rejects whatever does not conform, and the transaction stops there.
Fragmented records
Clinical, administrative and financial systems each hold part of the patient record. None of them holds the whole of it, and no two agree on the identifier.
Manual hand-offs
Rekeying between payer portals is where eligibility errors, duplicate claims and unexplained denials are created — one keystroke at a time.
Privacy obligations
Access, retention and transport all have to be demonstrable after the fact, not asserted in a policy document written before go-live.
The X12 sets we run in production
Healthcare data moves on a fixed vocabulary. These are the sets our integrations are built, monitored and reconciled against.
837
Claim submission — professional, institutional and dental
835
Remittance advice and payment posting
834
Benefit enrollment and maintenance
270/271
Eligibility and benefit inquiry and response
276/277
Claim status request and notification
278
Prior authorization request and review
999
Functional acknowledgement and error handling
How a new trading partner goes live
Enrollment
Payer or clearinghouse paperwork, connectivity and credentials, with the transport — secure SFTP or AS2 — agreed before any mapping starts.
Mapping
Your data model mapped to the partner companion guide, then validated against that guide rather than against an assumption about it.
Parallel run
Live volume through both routes at once, with differences reconciled daily until the new one has stopped being interesting.
Cutover
Switched over with acknowledgements reconciled end to end, so a silent failure can never be mistaken for a clean day.
Monitoring
Rejections, 999s and denial reasons reported where the operations team already works, not in a console nobody opens.
Audit-ready is a build decision
Compliance posture is settled when the integration is designed — where data lands, who can reach it, how long it is held, and what gets written down each time it moves. Retrofitting that onto a pipeline already carrying live claims costs several times what building it in costs.
We host on HIPAA-aligned cloud infrastructure, keep transport encrypted end to end, and make the audit trail a queryable part of the system rather than a log file somebody has to go and find the week the auditor arrives.
Other sectors
All 11 industries →Pharmaceuticals
Validated systems, serialisation mandates and trial data all have to stand up to inspection, while the commercial side needs the same information moving at speed.
Read moreIndustry & productionPackaging
Order intake, production planning and customer systems often run apart from one another, leaving teams reconciling spreadsheets instead of responding to demand.
Read moreIndustry & productionManufacturing
Plant-floor systems, ERP and supplier networks rarely speak the same language, so planners lose the signal between demand, capacity and materials.
Read moreStart with your sector
Tell us which of these you operate in and where the systems are getting in the way. We will come back with the practices, the people and a realistic sequence.